AI Voice & Conversational Systems

Custom voice AI agents that handle calls, answer questions, and take action

Overview

Voice AI technology has reached a point where it can handle real customer conversations naturally and effectively. Our AI Voice Systems service builds custom voice agents that work 24/7, handling everything from customer support to appointment scheduling. Whether you need a phone receptionist, sales qualifier, or support agent, we create voice AI that represents your business professionally.

Ideal For

Customer service teams overwhelmed with calls

Sales organizations qualifying leads

Healthcare providers scheduling appointments

Service businesses taking orders

Companies with after-hours call needs

Businesses wanting to scale customer communication

What We Deliver

Custom voice AI agent development

Phone system integration (Twilio, Vonage, etc.)

Natural language understanding and conversation design

Multi-language support

Call routing and escalation logic

CRM and database integration

Voice-to-action workflows (book appointments, create tickets, etc.)

Call recording and transcription

Analytics and reporting dashboards

Continuous improvement and optimization

Example Use Cases

Dental Office Receptionist

AI receptionist handles appointment scheduling, rescheduling, cancellations, and answers common questions. Reduced front desk workload by 70% and enabled 24/7 booking.

Restaurant Ordering System

Voice AI takes phone orders, answers menu questions, and processes payments. Handles peak hours without busy signals, increasing order volume by 40%.

Lead Qualification Agent

AI calls inbound leads within 60 seconds, qualifies based on custom criteria, and routes hot leads to sales immediately. Improved lead-to-opportunity conversion by 300%.

Customer Support Line

Voice AI handles common support questions, troubleshoots issues, and escalates complex cases to humans. Resolved 65% of calls without human intervention.

Our Process

Use Case Design

Define conversation flows, identify common scenarios, plan escalation paths, and design voice personality and tone that matches your brand.

Development & Training

Build voice agent, integrate with phone systems, train on your specific use cases, implement action workflows, and test extensively.

Pilot & Refinement

Launch with limited traffic, monitor calls and conversations, identify areas for improvement, refine based on real interactions.

Full Deployment

Scale to full traffic, monitor performance continuously, optimize based on data, and regularly update with new capabilities.

Technologies We Use

OpenAI Realtime API

ElevenLabs

Deepgram

Twilio

Vonage

Vapi.ai

LangChain

Python

FastAPI

PostgreSQL

Supabase

Webhooks

REST APIs

Expected Outcomes

24/7 availability without staffing costs

Consistent, professional customer experience

Instant response times (no hold music)

Significant reduction in operational costs

Scalability during peak times

Freed up human staff for complex issues

Detailed conversation analytics and insights

Improved customer satisfaction scores

Ready to Get Started?

Schedule a consultation to discuss your project and explore how we can help you become AI-first.

Request Consultation